Route number is 3621. Remember it—the number stays the same everywhere: on the stop display, in apps, on the vehicle itself. Look for 3621 specifically. If you're not sure you found the right stop, just ask someone nearby: 'Does ferry 3621 stop here?'

This route serves the Lugano (Switzerland) region. In larger metro areas, routes can pass through several districts or towns. To know for sure if it works for you, pull up the route map and check the key stops and direction.

Key stops along the route: Melide. These are handy as landmarks and transfer points. First time riding? Note down 2–3 stops closest to where you're heading and track them on the map or listen for announcements—easier than missing your exit.

Operator is SNL. This is the official company responsible for the route. If you run into problems (rude driver, breakdown, dirty vehicle, delays)—contact them. It helps to note the time, direction, and route number—makes your complaint more specific and gets handled faster. Contact info is usually on the company website or in transit apps.

Yes. If allowed, still try to avoid rush hour—in a packed vehicle with a bike it's rough for you and everyone else. Check the rules ahead: sometimes you need to fold the bike or buy a separate ticket.